We stand behind our products 100%.
All products are guaranteed against workmanship or material defects for 60 days from the date of purchase. This guarantee covers seams, stitching, elastics, zippers or any other sewing defects. Fading or staining is considered normal wear and tear and does not fall under this warranty. If you feel you have received a defective product, please email firstname.lastname@example.org with a description of the issue, a copy of your original receipt, an image of the defective product, and your current shipping address. We will determine if your product can be repaired or replaced. We cannot repair or replace any items that are not returned with a copy of your original receipt. We cannot replace any products that do not have proof of purchase. Only products purchased by an authorized Planet Wise Retailer will be covered under our Warranty.